SMS Terms & Conditions
Effective Date: 22 April 22, 2026
ProHealth Home Health & Hospice offers conversational SMS text messaging to patients and patient representatives for business-related communications. By opting in to receive text messages from ProHealth Home Health & Hospice, you agree to these SMS Terms & Conditions.
Types of Messages You Can Expect to Receive
If you consent to receive SMS messages from ProHealth Home Health & Hospice, you may receive text messages related to:
These messages are intended for conversational, one-to-one communication and are not used for unsolicited marketing.
Message Frequency
Message frequency may vary depending on your communication needs and your interaction with ProHealth Home Health & Hospice.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and service plan.
Opt-In
You may opt in to receive SMS messages from ProHealth Home Health & Hospice by providing consent during intake, verbally requesting text communication, initiating a text conversation with our staff, or otherwise agreeing to receive text messages related to our services.
Opt-Out
You may opt out of receiving SMS messages at any time by replying STOP to any message. After you reply STOP, you will receive a confirmation message and no further SMS messages will be sent to your mobile number unless you opt back in.
To resume receiving messages, reply START.
HELP Information
For assistance, reply HELP to any message.
You may also contact us directly at:
ProHealth Home Health & Hospice
(866) 330-0609
info@prohealthgroup.com
1800 Corporate Drive
Birmingham, AL, 35242
Privacy Policy
Your privacy is important to us. Please review our SMS Privacy Policy here.
Additional Terms
Delivery of messages is subject to effective transmission by your mobile carrier and is not guaranteed. ProHealth Home Health & Hospice is not responsible for delayed or undelivered messages.
By opting in, you confirm that you are the authorized user of the mobile number provided and that you consent to receive SMS messages from ProHealth Home Health & Hospice as described above.